Scope of Work

Scope of Work

Company: DDG Foods And Beverages Ltd

Brand: GHAANA

1. Overview

This Scope of Work outlines the services, responsibilities, and deliverables provided by DDG Foods And Beverages Ltd under its brand GHAANA for franchise development, product supply, branding, and operational support.

2. Objective

To establish and operate a GHAANA franchise outlet or distribution model with standardized processes, quality products, and scalable growth support.

3. Scope of Services

3.1 Brand & Business Setup

  • Franchise model consultation
  • Location selection guidance
  • Store layout and setup support
  • Branding and signage guidelines

3.2 Product Supply

  • Supply of GHAANA dairy and frozen products
  • Quality assurance and standardization
  • Inventory planning support

3.3 Training & Onboarding

  • Staff training (operations, hygiene, customer handling)
  • Product handling and storage training
  • System and process training

3.4 Marketing & Promotion

  • Digital marketing support
  • Campaign guidance
  • Brand-level promotions and creatives

3.5 Operational Support

  • Daily operations guidance
  • Process standardization
  • Reporting and monitoring support

3.6 Technology Support

  • Lead generation system
  • Enquiry management integration (Google Sheet / CRM)
  • Automation tools for reporting and tracking

4. Deliverables

  • Franchise onboarding support
  • Operational manuals and guidelines
  • Marketing creatives and templates
  • Product supply chain access
  • Business consultation and support

5. Responsibilities

Company (DDG Foods And Beverages Ltd)

  • Maintain product quality and consistency
  • Provide training and brand support
  • Ensure smooth supply chain operations

Franchise Partner

  • Invest and operate outlet as per company guidelines
  • Maintain brand standards
  • Ensure customer service quality
  • Follow operational processes

6. Timeline

  • Setup timeline: 15–45 days (approx.)
  • Training and onboarding: 3–7 days
  • Launch readiness based on location and setup

7. Commercial Terms

  • Investment varies based on selected model
  • Pricing subject to market conditions
  • Detailed agreement shared during onboarding

8. Exclusions

  • Civil/interior work (unless agreed separately)
  • Local licenses and approvals
  • Third-party vendor costs

9. Confidentiality

All business models, pricing structures, and operational processes are confidential and must not be disclosed without written permission.

10. Approval

This Scope of Work is indicative and subject to final agreement between both parties.

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